I get a call the other day, automated, VISA randomly checking up on possibly suspicious credit card activity. I call back, a little leery, phishing expeditions rampant these days.  After pressing one touchtone key after another, I finally get a live voice, a sweet woman who tells me she can’t get into my account without my [...]

My husband does not own a cell phone. This is no Luddite, holier-than-thou holdout. He doesn’t need one, he insists, case closed.  He has a two-line phone for his business and only recently made a big technological leap, from an old-fashioned answering machine (the tape was beginning to crackle) to the state-of-the-art answering services provided [...]